Printer is not printing and the printer and faxes list is empty although there are printers installed

Printer is not printing and the printer and faxes list is empty although there are printers installed, when trying to reinstall the printer this error occure:
"Spooler subsystem app has encountered a problem and needs to close" and "Operation could not be completed".

Solution:
1. Delete all the files and the folders in the following two folders found in:
· C:\Windows\System32\Spool\Printers
· C:\Windows\System32\Spool\Drivers\w32x86
Run -> Regedit

Locate and expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
View the list of subkeys. There should only be the following subkeys:
Drivers
Print Processors

Delete all the subkeys other than the subkeys that are listed


Locate and expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

Expand the Version-x could be (2 or 3)subkey or subkeys, and then delete the printer driver entries. To do this, right-click each printer driver subkey, and then click Delete. Click Yes when you are prompted to confirm the deletion.


Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

View the list of subkeys. There should only be the following subkeys for the default print monitors:

BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor

If there are any subkeys other than that are listed right-click each subkey and delete it.


3. Restart the computer, and try to reconnect the printers and install it again.

Goodluck